Welcome to the J.D. Byrider feedback site.

I own a 2002 CHEVROLET Malibu. Overall my experience was positive. I brought my car in for a oil change and the service was quick. My car was under warranty, but I paid 5 dollars for the service. I did recieve paperwork for the service. The staff was great as far as customer service. So far the vehicle is doing fine today.

11/13/2008

I own a 2000 Dodge Durango. Tyrone sold me the car. The car was in fairly good condiiton. The car is in the shop for a cracked head gasket so it needs a new engine. The transmission is also pulling so they are checking it out. The process took a couple hours. The staff was awesome. My experience was positive.

11/13/2008

I own a 2002 GMC Jimmy. Overall my experience has been positive. I brought my car in for an oil change and the service was quick. I was in and out of there in no time. My car is under warranty , but I had to pay five dollars for the oil change. I did recieve paperwork for the service. I feel like the car runs better today. The staff was great as far as customer service.

11/13/2008

I own a 1997 Buick Century. Overall my experiecne was positive. I had an oil change, and my vehicle was in the shop for about one hour. My vehicle was under warranty, and I received paperwork. I currently do not have any problems with my vehicle, and I received paperwork. The staff did a good job during the time that my vehicle was in the shop for service.

11/13/2008

I own a 2000 CHEVROLET Venture. Overall my experience has been positive. I brought my car in because I heard a noise cpming from the front end. The service was completed quickly I have no complaints. I didn`t have to pay anything for the service because the car was under warranty. I did recieve paperwork for my service I had on my vehicle. The customer service was fine , nothing was wrong. The vehicle is doing very good today.

11/13/2008

I own a 2000 CHEVROLET Silverado. Overall my experience has been positive. I brought my car in to have the windsheld replaced. I didn`t have to pay anything for the service on the vehicle because it was under warranty. The service was completed quickly and the staff was great as far as customer service. I did recieve paperwork for the service I had. The car is running good today.

11/13/2008

Now this JD Byrider Customer was not so happy.. I own a 2001 Dodge Caravan. Overall my experience has been negative because I have had the van less than 4 months and I have had to have it serviceed 4 times and two of those times I had to have it towed. This past service I brought it in because it was making really loud nosies and sparks were flying from the engine. The staff was fine as far a customer service. I did recieve paperwork for the service I had. I had to end up paying for the service and I guess the price was fair but I don`t really know the price of the parts. The car is still making a noise today.

11/13/2008

But did we help this JD Byrider Customer with their problem ? I own a 2001 Ford Explorer. The shocks are messed up and the brakes are squealling. Kim and Pat sold me the car. The process took a day. The staff was okay. My experience was neutral because they were working on me but stopped went to someone else and let me waiting.

11/13/2008

I own a 2001 Mercury Sable. I brought it in for a squeeking noise, but it wasn`t the belts. It was there for a day and the service was covered. I did get a receipt and there are no problems now. The staff there was very nice and good and the experience was positive.

11/13/2008

Now this JD Byrider Customer was not so happy.. I own a 1998 CHEVROLET Malibu. Overall my experience was negative, becuase of the length of service. The staff also forgot to put something back on my vehicle, so I had to bring it back in for more service. Becuase the staff forgot to put a part back on my vehicle during the service, my check engine light came on. My vehicle is fine now, but I do not like how long it took the staff to fix my vehicle. The staff told me that the service would last for about six hours, but in reality it lasted for about three days. My vehicle was originally in the shop for the intake gasket, and I do not think that service bill was fair. I do not think that the service bill was fair, becuase of how long that the service took. I currently do not have any problems with my vehcile. I received paperwork upon the completetion of the service.

11/13/2008

I own a 1999 Dodge Caravan. Overall my experience has been positive. I had to bring my car in for the transmission and a new starter. The actual service was quick , but I had to wait a week for the parts. The only thing I had to pay for was the toeing. The car was under warranty. I did recieve paperwork for the service I had done on the car. The staff was good as far as customer service. The vehicle is running beautifl today.

11/13/2008

I own a 2000 Buick Century. I brought it in for some issues with the brakes. It was there for about 15 minutes andm I was not charged. I didn`t get a receipt either because there wasn`t really a problem. The staff there was great as always. The experience was positive.

11/13/2008

But did we help this JD Byrider Customer with their problem ? I own a 2005 CHEVROLET Malibu. I brought it in because the engine light was on. It was there for a day and the service was covered. I did get a receipt but the engine light is back on again. I haven`t talked to them about it yet. The staff there was good, but the lady there told us to call her back and then went to lunch and made us wait on her. The experience was neutral because the service was good, but I was not happy with the lady who made me wait.

11/13/2008

I own a 2001 Chrysler PT Cruiser. Overall my experience has been positive. I brought my car in because they had to replace the block joints and the rotors. I didn`t have to pay anything for the service because the car was under warranty. I did recieve paperwork for the service I had done on my car that day. The service was sompleted quickly and the staff was fine overall as customer service. I don`t have any problems with the vehicle today.

11/13/2008

Now this JD Byrider Customer was not so happy.. I own a 2002 Ford Focus. Overall my experience has been negitive because I brought my car in for just an oil change and apparenlty when they were changing my oil a part broke and the charge went from a $20 fee to a $100 fee. The problems I have had with the car have not been covered by the warranty. I did receive paper work with the service I had on the car that day. The staff was fine as far as customer service.

11/13/2008