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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/24/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2001 Ford Taurus. I took my car into the shop because the check engine light was ...

    08/14/2008

    Positive Comment

    I own a 1999 OLDSMOBILE Silhouette. Overall my experience has been positive. They had my ...

    08/14/2008

    Positive Comment

    I own a 2000 Chrysler 300M. Carter sold me the car. The process took just a day. The car ...

    08/14/2008

    Neutral Comment

    I own a 1999 CHEVROLET Lumina. Overall my experience was neutral because they forgot my c...

    08/14/2008

    Positive Comment

    I own a 2008 Pontiac Grand Prix. I bought my car from Jordan and he was cool, he did a gr...

    08/14/2008

    Positive Comment

    I own a 1997 Honda Accord. I took my car into the shop because I needed to get an oil cha...

    08/14/2008

    Positive Comment

    I own a 2008 Chrysler Concorde. I bought my car from Dusty and he did great. The car was ...

    08/14/2008

    Positive Comment

    I own a 2000 Ford Taurus. Overall my experience was positive. I had to take my car in bec...

    08/14/2008

    Positive Comment

    I own a 1999 CHEVROLET Lumina. Overall my experience was positive. I took my car into the...

    08/14/2008

    Positive Comment

    I own a 2001 Hyundai Elantra. Overall my experience was positive. I took my car into the ...

    08/14/2008

    Positive Comment

    I own a 2001 Ford Windstar. I brought my car into the shop because it was leaking oil rea...

    08/14/2008

    Positive Comment

    I own a 2002 Chrysler Sebring. I took my car into the shop because I needed to get a tune...

    08/14/2008

    Positive Comment

    I own a 2002 Hyundai Elantra. Overall my experience was positive. I had to take my car in...

    08/14/2008

    Positive Comment

    I own a 1999 Chrysler Sebring. I had to take my car into the shop because I needed to get...

    08/14/2008

    Negative Comment

    I own a 1998 Dodge Other. I brought my car into the shop to try and get the A/C for the t...

    08/14/2008

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